Online BhikariPrivacy Policy
Last updated: 11 November 2026
This policy explains what Online Bhikari collects, why, who it is shared with, how long it is kept, and how you can see or delete it. We follow India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
1. Who we are
Online Bhikari (onlinebhikari.com and the Online Bhikari app) is run by [to be added before launch], [to be added before launch]. In this policy "we" means them. Write to us at [to be added before launch].
2. What we collect
| What | Why |
|---|---|
| Birth details you enter: name (optional), date of birth, time of birth or that you don't know it, and place of birth. From the place we take its latitude, longitude and time zone. | To calculate the chart and write your readings. Astrology needs nothing else. |
| Details of other people you add, such as a partner for Kundli Milan or family members for Family 2027. | To make the reading you asked for. Add someone only with their permission, or as their parent or guardian. |
| Your questions and your readings (the text of "Ask a Question" and every reading we generate). | To show the reading, make share cards and PDFs, and fix problems you report. |
| Your Google sign-in: your name, email address and Google account ID, and when you signed in. You sign in with Google before your first payment. | So your credits, saved people and readings belong to you, not to one browser, and you get them back on a new phone. We may also email you about your payments, refunds or a problem with your reading. We get no Google password and no access to your Gmail, contacts or files. |
| Payment records: order number, Razorpay payment ID, amount, pack and credits. | To add credits, handle refunds and keep accounts the law requires. |
A session cookie called ob_token: a random code that links this browser to your details. | So the app knows your credits and saved people on this device. |
| Technical logs: IP address, browser type, the page or request, and the time. | Security, preventing abuse and fixing errors. |
3. How we use it
- To calculate charts and write the readings you ask for.
- To process payments, add credits and give refunds.
- To keep the service secure and working, and to answer you when you write to us.
We do not sell your data, and we do not use it to show you ads. We process it because you asked for the service; you can withdraw by deleting your data (section 7).
4. Who we share it with
| Who | What they get |
|---|---|
| Razorpay (payments) | The payment details you enter in Razorpay's checkout, and the order amount. Their privacy policy applies to what you enter there. |
| Our cloud hosting provider | Stores our servers and database for us, under contract; they don't use the data for anything else. |
| DeepSeek (optional AI writing help, used only for "Ask a Question" answers) | Chart facts only: signs, degrees, nakshatras, dasha and month timing. Never your name, birth date, time, place or the text of your question. DeepSeek's servers are outside India. |
| Google (sign-in) | Google runs the "Sign in with Google" button. Google knows you signed in to Online Bhikari; Google's privacy policy applies to your Google account. |
| Google Fonts | Your browser downloads our fonts from Google, so Google sees your IP address and browser type. |
| Authorities | Only when Indian law requires it, for example a valid order from a court or government agency. |
5. Cookies and storage on your device
ob_token: one cookie, set for 2 years, not readable by page scripts, used only to keep your session. No advertising or tracking cookies.- If you install the app or visit often, your browser keeps a copy of our pages and images (a "service worker" cache) so the app opens fast. It holds no birth details or readings.
- Clearing your browser's data removes the cookie. Sign in with Google again to get your credits and saved people back. Anything made before you ever signed in stays with that browser only.
6. How long we keep it
| Data | Kept for |
|---|---|
| Birth details, saved people, questions, readings, and your Google name and email | Until you delete them, or 2 years after your last sign-in, reading, purchase or new person added, whichever comes first. Then they are erased automatically. |
| Payment records (amounts, Razorpay IDs, credits) | Up to 8 years, as Indian tax and GST laws require. They contain no birth details. |
| Technical logs | Up to 30 days. |
7. Your rights
- Delete: in the app, tap Delete my data at the bottom of the page. This erases your birth details, saved people, readings and your Google sign-in (name and email) at once and ends your session. Unused credits in that session are lost, so use them first or write to us.
- See or correct: write to us at [to be added before launch] and we will send you a copy of what we hold, or correct it. You can also add a person again with corrected details.
- Withdraw consent: stop using the app and delete your data; we stop processing it.
- Nominate: you may name someone to use these rights for you if you die or become unable to; write to us to do this.
- Complain: write to our Grievance Officer (section 10). If you are not satisfied with our answer, you can complain to the Data Protection Board of India.
8. Children
Online Bhikari is for people aged 18 and over. A parent or guardian may enter a child's birth details for a family reading; by doing so they consent for the child. We don't knowingly let children use the service themselves. If you think a child has given us details, write to us and we will delete them.
9. Security
All pages and payments use HTTPS. Your session code is long and random, and the cookie can't be read by scripts. Only the people who run the service can reach the database. No system is perfectly secure; if a breach ever affects your data, we will tell you and the Data Protection Board as the law requires.
10. Grievance Officer and contact
Email: [to be added before launch]
Address: [to be added before launch], [to be added before launch]
We acknowledge every complaint within 48 hours and resolve it within 30 days.
11. Changes to this policy
If we change this policy, we update the date at the top. For important changes, we will also show a notice on the website before they apply.