Open the app

Refund & Cancellation Policy

Last updated: 11 November 2026

Online Bhikari sells digital readings that are delivered on your screen instantly. This policy explains when you get credits or money back.

1. When you are refunded

What happenedWhat we do
A reading failed to generateIts credits return to your balance automatically, straight away. Nothing to do.
Money was debited but no credits were addedWrite to us with your Razorpay payment ID. We add the credits, or refund the full amount if you prefer.
You were charged twice for the same packWe refund the extra payment in full.
You bought credits and haven't used themWe refund unused credits on request within 7 days of purchase.
The reading was delivered but you didn't like itBecause the reading is delivered instantly and can't be returned, we don't refund it. Write to us if something in it looks wrong; we will check it and, if it is our error, return the credits.

2. Cancellation

A reading is generated the moment you buy it, so it can't be cancelled afterwards. You can simply not spend your credits: they never expire.

3. How refunds are paid

Money refunds go back to the original payment method through Razorpay. We start the refund within 2 working days of approving it; banks and UPI apps usually show it within 5 to 7 working days.

4. Delivery and shipping

Nothing is shipped. Every reading, share card and PDF is delivered on screen immediately after purchase.

5. How to ask

Email [to be added before launch] with your Razorpay payment ID (it is in your UPI app or Razorpay's receipt) and what happened. We reply within 48 hours.